We want you to love your newSeychelles shoes 100%, but on the rare occasion you don’t, please read belowfor our return and exchange policies.
· Items must be returned within 30 days of the order date
· Items must be unworn, unused, and inthe same condition received. Please do not wear your shoes out until you are certain of the fit and comfort. We recommend trying on your shoes on a softsurface (i.e. rug/carpet). Shoes that are worn and not in salable condition will be refused for return. Our Distribution Center will inspect merchandise sent back for a refund. We reserve the right to refuse a refund based on the returned condition.
· Items must be returned in theoriginal shoe box with original packing. Please place the shoebox inside alarger packing box when shipping your return back to us.
· Shipping charges are non-refundable andyou assume responsibility for the return shipping cost
· We recommend using a traceableshipping service such as FedEx, UPS, or USPS Priority mail to ensure that thepackage does not get lost. Seychelles is not responsible for lost packages beingsent back to us.
· Please complete the return form thatwas included with your purchase and return it with the shoes to the address onthe form.
· For exchanges, please indicate thestyle/color/size you would like on the return form. Please note that there isno guarantee that the item will be available once the return has beenprocessed. If you need the new pair right away, we recommend placing a neworder for the pair you would like and returning the current order for a fullrefund.
· Shipping charges on your exchange ison us!
· For all Canadian exchanges, pleasebe aware that you are responsible for paying the duty charges on any stylesshipped as an exchange.
· Seychellesfootwear.com only acceptsreturns on purchases made through our web store. If items were purchased atanother retailer, it must be returned to the retailer it was purchased from.
· Refundswill be processed to the original form of payment within 10 business days
· Anemail confirmation will be sent once the refund is processed. Please note that dependingon your banking institution it may take about 5-10 business days for yourrefund to reflect on your account.
· Wecannot refund return shipping charges